| Registration |
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Registration on this website enables clients to view the knowledge base, terms & conditions and also view all their invoices on-line. New users will also be subscribed to DataState Solutions mailing list(s) relating to any general announcments, service status updates or new products or services. You can un-subscribe from these lists at any time. Your personal details are held securely and will never be passed to any third parties. Please see our 'Privacy Policy' for more details. To register you need to submit a current pass phrase into the box in the bottom left hand corner of this page. You should have received the pass phrase in a recent email from us but if you have not received one then please get in touch and we will email one to you. You will need to activate your new account from a link in an automatic welcome email from us before you can login. Some, normally web based, emails systems send the welcome email to the bulk of junk email folder if the settings are set aggressively. Please ensure your email settings will accept emails from us or check your bulk/junk folder if you don't see a welcome email within a couple of minutes of registering. |
| Support Ticket System |
DataState Solutions has introduced a support ticket system to streamline response to customer enquiries, billing queries or technical issues. The system allows past and present support requests to be viewed and responded to on-line creating a permanent record of customer contact. |

